PLAAMCloud ERP and CRM for associations, retailers and events
One engine and six solutions: the cloud platform that brings together members and fees, voting and general meetings, events and tickets, invoicing, communications and an online shop in a single system. Modular and pay-as-you-go, for associations, retailers, events, sports facilities, restaurants and clinics.
The whole organisation,
in one system.
An association, a shop, a gym or a clinic spreads its management across spreadsheets, the bank, the events tool and email. PLAAM brings it all together on one engine: members and customers, payments, internal governance, communications and activities live side by side on a single cloud platform, accessible via web and app.
A catalogue of
modules you can switch on.
Members and federated members
Member types and licences, categories, dependent (family) members, member organisations, mutual societies and configuration for chartered professionals.
Voting and general meetings
Electronic voting systems and management of general meetings and officers for the organisation's internal governance.
Events and tickets
Event management with a website per event, ticket sales and control, an access app, an online room and streaming.
Payments and shop
Fees, POS, online and in-store retail with a single stock, subscriptions, SEPA and B2B direct debit batches, invoicing, suppliers and warehouse. More than eight payment gateways: PayPal, Stripe, Redsys, Bizum, Aplazame and others.
CRM and productivity
CRM with contacts, opportunities and quotes, plus projects, tasks, document management, calendar and bookings.
Web and communications
Website management with SEO, newsletter, digital magazine, blog and a corporate social network for your community.
Verifactu
Tamper-proof invoicing records, chained to one another and with a verification QR code, in line with anti-fraud regulations.
Whistleblowing channel
An internal channel compliant with Law 2/2023 on the protection of whistleblowers, mandatory for organisations with more than 50 employees, with confidential handling of reports.
Passes and digital card
Session or service passes with automatic usage tracking, and a digital card with a unique QR code per user, compatible with Apple and Google Wallet.
Member and manager,
in real time.
A sign-up completed by a member on their phone appears instantly on the manager's dashboard: digital card issued, fee set up by direct debit and a place booked on the activity. No paper, no spreadsheets.
The member app
Digital card with QR code, fee up to date, sign-up for upcoming activities and receipts, all viewable from the phone.
The manager dashboard
New members this month, the SEPA fee batch ready in one click and real-time activity attendance, from any device.
One engine,
six solutions.
Associations, federations, professional bodies and chambers of commerce: attract members from your website, collect fees automatically with SEPA direct debit batches and handle elections, mutual societies and general meetings without losing continuity when the board changes.
Sell online and in store with a single stock: the POS and the website share inventory and customers, with invoicing and warehouse in the same system.
In-person, online or hybrid events from start to finish: registrations with capacity by zone, ticket payments and QR access control.
The centre's complete operations: booking activities and classes with capacity limits, selling passes with usage tracking and a digital card for members.
A digital QR menu that customers open on their phones, table ordering without waiting and online bookings, with integrated payment.
Physiotherapy, massage, beauty and psychology: appointment diaries per practitioner and session passes with automatic usage tracking.
Public sector
standards.
PLAAM is a modular cloud platform: each organisation switches on the modules it needs and connects them to its tools, with professional-grade security and availability.
Current certifications · audited by accredited bodies
Let's talk about your organisation.
An adviser will show you PLAAM applied to a real scenario in your organisation. No commitment: a personalised demo with real data.